Module 5 – Unit 5: Listening Task 
Responding to Discriminatory Remarks
Think About It How would you feel if a co-worker made a discriminatory remark about your own cultural group? Would you say anything? If so, how would you respond?
Kathy Ballard is a medical assistant who is giving a report to Ken Nickols, a physician.
- Listen to the conversation. How would you describe Kathy’s attitude toward Mexican Americans?
- How does Dr. Nickols respond to Kathy’s comments?
Now listen to an altered conversation between Kathy and Dr. Nickols. This time Dr. Nickols responds differently.
- What does Dr. Nickols say to Kathy in this conversation?
- If you were Dr. Nickols, how would you respond to a comment like Kathy’s? What would you say?