health care worker  

MODULE 2

Communicating with Patients and Families
UNIT 3
The Patient-Centered
Interview
   

EXPLORING THE TOPIC: Headlines on Improving Communication

 

LISTENING TASK: Hearing a Patient’s Story

 

LANGUAGE FOCUS: Using Active Listening Strategies

 

READING & VOCABULARY: Communicating with Compassion

 

PROJECT WORK: Listening to Conversations on the Web