MODULE 5

Intercultural Communicatin in Health Care
UNIT 4
Serving Multicultural
Patients
   

EXPLORING THE TOPIC: Communicative and Cultural Competence

 

LISTENING TASK: Understanding CLAS Standards

 

LANGUAGE FOCUS: Techniques for Communicating with Limited-English Patients

 

READING & VOCABULARY: Guidelines for Culturally Competent Care

 

PROJECT WORK: Watching Videos of Patient-Provider Interactions